Reporting a claim
You can report a claim in the following ways:
- Online through our web site ONLINE CLAIM REPORTING
- Via email: firstname.lastname@example.org
- By telephone, call the Customer Service number +421 850 888 988
- In person at our office
- In writing to us at our registered address:
pobočka poisťovne z iného členského štátu
Námestie Mateja Korvína 1
811 07 Bratislava
- Through the insurance broker if authorised to do this by the insured person
using one of the methods listed in points 1 to 5.
Tracking a Claim
The status of the claim can be checked by the client or the insurance intermediary at any time through the online service TRACKING A CLAIM. A list of documents that have already been submitted to us for the given event will be displayed, as well as a list of documents that are still needed to complete the claim. Through this service, the client can simply send the required documents to us with a few clicks. It is not necessary to send the documents additionally by post or email.