Reporting and Tracking a Claim


Reporting a claim

You can report a claim in the following ways:

  1. Online through our web site ONLINE CLAIM REPORTING
  2. Via email:
  3. By telephone, call the Customer Service number +421 850 888 988
  4. In person at our office
  5. In writing to us at our registered address:
    PREMIUM Insurance Company Limited,
    pobočka poisťovne z iného členského štátu
    Námestie Mateja Korvína 1
    811 07 Bratislava
  6. Through the insurance broker if authorised to do this by the insured person
    using one of the methods listed in points 1 to 5.

Tracking the Progress of a Claim

You can track the progress of your claim online through the Online Claim Tracking site. You can see the current status of your claim, the actions carried out by the settlement team, as well as the documents that have been submitted to the insurance company.